HP Officejet Pro 8600 Plus. Error code B8A2F2E8

[TDBAC]

I began experiencing same issue last week. Please send me instructions to correct. Thank you.

Wasn't able to use the fix DznyFan posted above because I do not have a control panel option for Support Menu. I found no Reset Menu or reset options among the other choices (e.g., Copy, Setup, Applications) visible on my control panel.

Have not been able to fix using  repairs via HP Print and Scan Doctor, HP Support Assistant. Nor has updating firmware from HP.com eliminated problem either. Have not found repair steps elsewhere online. Unplugging power cord from printer and outlet, waiting 60 seconds, and reconnecting is a temporary fix. Cannot power down when error code presents, but this disconnect/reconnect procedure does not trigger improper shutdown message.

Would appreciate an HP agent private messaging me instructions specific for my printer. That appears to be the best option for fixing. Thank you.

[Betty0610 · Accepted solution]

@TDBAC

Welcome to the HP Support Community.

I'd be happy to assist you with the reset steps.

I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!