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‎12-27-2016 10:06 AM

HP Recommended

And you set a TCP/IP port up like it says?

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‎12-27-2016 10:17 AM

HP Recommended

Ah!  Yes I had to look into the page you referenced there.to see what you are talking about.

 

What I see now is WSD port that is pointing to the printer.  I should also mention that visiting the URL works with no problems as well.

 

Are you saying we have to remove this one and go with the TCP/IP?  Is there a HP-based resource that recommends and demonstrates this for the 8620?

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‎12-27-2016 10:20 AM

HP Recommended

Add a TCP/IP port for your static IP in the printer for all computers. 

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‎12-27-2016 10:24 AM

HP Recommended

 Is there a HP-based resource that recommends and demonstrates this for the 8620?

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‎12-27-2016 10:25 AM

HP Recommended

The video shows you how to do this along with the link.

 

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‎12-27-2016 10:28 AM - edited ‎12-27-2016 10:43 AM

HP Recommended

Right, I understand that.  I am looking for an HP-sponsored/specific resource that demonstrates and recommends this for the 8620.  The concern here is that this seems like a step back from the current port type, which is a web services port, if I am not mistaken?  Does that mean the computers will no longer be able to access the web services functionality?

 

Additionally, the TCP/IP port is used to connect to specific IP address.  In this case, the connection has already been made and the IP address is not changing.  So I guess in addition to my concern of degrading functionality, I am interested in knowing and understanding about what precisely there is about the TCP/IP port configuration as opposed to the WSD port configuration that will solve the problem that we are experiencing here.

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‎12-27-2016 10:44 AM

HP Recommended

Look all you want.  This is recommended for ALL printers.  If you don't wan't to do it, we are done here.  

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‎12-27-2016 10:52 AM

HP Recommended

 LOL well OK then, sounds like that is a "no" for an HP-qualified resource that recommends and demonstrates this for the 8620 in lieu of the WSD port.

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‎12-27-2016 10:54 AM

HP Recommended

You do realize this is a peer to peer forum only right?

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‎12-27-2016 10:57 AM

HP Recommended

I searched and found this.

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-bpp03923

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