-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP PHOTOSMART 3310

Create an account on the HP Community to personalize your profile and ask a question
02-21-2022 09:12 AM
This heavy duty printer although had it since 2007 but not used so much...has error code OXC18a0001and stopped working. Wondering if it can be repaired? I find it hard to throw out something so robust to buy something of inferior quality just because of some problem..surely they can be fixed or re-conditioned? Edinburgh Scotland
02-25-2022 09:34 AM
Welcome to the HP support community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Sandytechy20
I am an HP Employee