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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎12-12-2020 11:10 PM

HP Recommended
Product: HP PageWide Pro 477dw MFP
Operating System: Microsoft Windows 10 (64-bit)

i have HP PageWide Pro 477dw MFP  it suddenly stop printing and showing error Printer Failure 0x61000038

please help me to fix this problem

 i already turn off printer for oneday remove the power and keep it separate but still i have the problem

Category:
3 people had the same question
1 REPLY 1

‎01-12-2021 09:26 AM

HP Recommended

Hello,

 

Hope you are well,  this error code may relate to a hardware issue inside the printbar of the printer.  The recommended diagnostic is to turn the printer off, unplugged from the wall outlet and press the power button for 20 seconds, then connect it to the power outlet in the wall and turn the printer back on, if the issue persists its recommended to take to an HP authorized service provider for hardware inspection.  You can use the following link to go to authorized service providers:   https://support.hp.com/us-en/service-center 

 

Regards, 

I am an HP employee
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