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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-04-2019 03:00 AM - last edited on ‎09-04-2019 10:46 AM by Retired

HP Recommended

I think i have the same problem, can you help me please?

4 REPLIES 4

‎09-04-2019 03:10 AM

HP Recommended

I have a photosmart 5522 without setup cartidge . can u help me with this?

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‎09-05-2019 11:37 AM

HP Recommended
These are the instructions given to me. Please try these steps - From the printer Home screen Press BL/TL/BL/BL Buttons, in sequence. Note: BL stands for the bottom left button which is the Back Arrow and TL for Top Left which is the HOME. The buttons will not be highlighted, you will have to press the buttons in sequence outside the home screen on the printer. - Touch Support Menu. - Select Reset Menu and Touch OK. - Look for OOBE Reset or Trade OOBE Note: If you do not see a similar option under Reset, Look for it under System Configuration after entering the Support Menu - If it's enabled > disable it or if it's disabled > enable it - Restart the printer and try using regular cartridges
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‎09-05-2019 11:43 AM

HP Recommended

These were the instructions given to me. Please note that our models might differ ,and it might not work with your printer.

 

Please try these steps

 

- From the printer Home screen Press BL/TL/BL/BL Buttons, in sequence.


Note: BL stands for the bottom left button which is the Back Arrow and TL for Top Left which is the HOME. The buttons will not be highlighted, you will have to press the buttons in sequence outside the home screen on the printer.


- Touch Support Menu.


- Select Reset Menu and Touch OK.


- Look for OOBE Reset or Trade OOBE


Note: If you do not see a similar option under Reset, Look for it under System Configuration after entering the Support Menu


- If it's enabled > disable it or if it's disabled > enable it

 

- Restart the printer and try using regular cartridges

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‎09-06-2019 11:07 AM

HP Recommended

Hi @Yfke

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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