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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
Photosmart 8450
Microsoft Windows 10 (64-bit)

I had been using an old Photosmart 8450 printer on my newish DELL desktop for nearly a year or so with no issues, connected via USB port. Have windows 10 home (version 1809, build 17763.595)   then about 2, maybe 3 weeks ago, I could no longer print. In Printers and Scanner settings, all looked normal until I tried to print, and then immediately it showed an error.    I have tried everything, different cables, different USB ports, stuff with printer cache and printer spooler, removed and reinstalled printer numerous times numerous ways.  Nothing works. Looked up and ran HP, Microsoft, and UTUBE diagnostics and they did not help.  Then plugged printer into my HP windows 10 laptop I have for work, (version 1709(build 16299.1217), and the laptop immediately recognized the printer, and installed it.  And it worked fine. So the printer is good, my guess is there is something bad with the desktop's version of windows and the printer.  Any ideas?  I hate to through away a printer that is still working....

2 REPLIES 2
HP Recommended

@Raleigh_5512

 

Welcome to the HP Support Community.

 

It could be a case of the USB port going bad on the desktop since the printer is working fine with the Laptop.

 

I hope this answers your question. Let me know if you need any further assistance. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

HP Recommended

I had the same issue after the recent windows 10 update to version 1903.  Will not work through USB.  I was able to get it to work through an Ethernet connection to the network.    Set up a new printer using the IP address you can get from the printer.  It sounds like the USB connection is not working with the current driver.

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