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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎09-09-2020 03:46 PM - edited ‎09-09-2020 03:46 PM

HP Recommended
Product: HP Tango
Operating System: macOS 10.15 Catalina

I am unable to connect to the printer.  It was working yesterday and now all the lights are blinking

  • Red / Cancel
  • White / Info
  • Green / Resume
  • Amber Paper Feed
  • Green bar where the paper comes out

When I turn off the power it come back on ... any suggestions?

18 people had the same question
1 REPLY 1

‎09-12-2020 05:03 AM

HP Recommended

@mschoenthal

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/product/hp-tango-series/20486540/document/c06069835

 

Connect the Printer directly to a wall outlet. You may also a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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