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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP officejet pro 8620 keeps losing it's internet connection

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10-14-2015 09:20 PM - edited 10-14-2015 09:21 PM
At this point i have a printed HP network configuration page. I also can type cmd and press enter to get to the command prompt. is there anything else i need to complete step one?
10-14-2015 09:23 PM
Now you try to connect to that IP address of the printer using the internet. So did you print from the computer is the question. If you did, we are on the right step.
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10-14-2015 09:29 PM
It's just a fix created by some friends of mine to help simplify this for us.
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.

10-14-2015 09:32 PM
YAY! So now can you access the IPv4 IP address
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
