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‎02-04-2023 10:38 AM

HP Recommended
Product: HP ENVY 6055 All-In-One Printer

HP6055 has E6 error code and steps of rebooting it and computer will not clear.

Category:
2 people had the same question
1 REPLY 1

‎02-07-2023 05:59 AM

HP Recommended

Hi @James0553,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

An E5 or E6 error occurs when the scanner or printer is in an error state. Reset the printer.

With the printer on, disconnect the power cord from the printer.

Unplug the power cord from the power source.

Wait 60 seconds.

Reconnect the power cord to the printer, and then plug the power cord directly into a wall outlet.

 

You may also refer to this document 

 

Update the firmware

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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