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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎04-19-2019 06:52 AM

HP Recommended
Product: HP8720
Operating System: macOS 10.12 Sierra

Cardstock is not pulling properly and casues printed area to not be centered or complete on the paper.

3 REPLIES 3

‎04-20-2019 03:17 PM - edited ‎04-20-2019 03:17 PM

HP Recommended

Hi @KMTB56,

 

A warm welcome to HP Community!

Does the printer properly on a regular paper?
Are you using an Index card type paper?

What's the paper size?

Which application are you using to print?

Let me know!

 

Senan6806


I am an HP Employee

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‎04-22-2019 07:39 AM

HP Recommended

Thank you for your response....  however, I have surrendered.

 

Have used HP printers for more than a decade and have had good luck. However, this 8720 has not pulled paper or card stock effectively or efficiently.  I have had it less than 60 days and I surrender. Very frustrating.  I have wasted so much paper, stock, ink and joy:). I am finished with it!

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‎04-23-2019 03:50 PM

HP Recommended

@KMTB56

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

Senan6806


I am an HP Employee

Was this reply helpful? Yes No
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