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‎01-15-2019 05:14 AM

HP Recommended
Product: HP ENVY 7100

Has anyone expereienced problems with promo code XMAS18 when you sign up for the HP ink program?  When I entered the code, it said it was expired, but it doesn't expire until 1/18/19.

1 person had the same question
2 REPLIES 2

‎01-15-2019 02:46 PM - last edited on ‎01-18-2019 01:36 PM by Retired

HP Recommended

@D_M_

 

There is no way for us to know whether anyone other than yourself has had the issue. 

 

More importantly, whatever is going on can be fixed.

 

[Edit]

 

Contact Instant Ink Support in your region and ask for help so the promotion can be applied to your account.

 

Reminders

 

  • Chat is not an option in every region. Choose phone contact if Chat is not available.
  • In those areas where Chat is an option, the service may not be available all of the time.

 

[Edit]

 

Important Information – Help with Instant Ink Account

Please read: Getting help with HP Instant Ink

  

[Edit]

 

Instant Ink Account Login, Videos, and Service Information

HP Instant Ink - Sign-up / Sign-in

Click Supported Countries (top right of Website) - Change Flag to your country

Support Contact information is provided on the Website.  If necessary, scroll down a bit until the phone number / contact options show on the right side of the page.

 

 

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Dragon-Fur

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‎01-16-2019 05:23 PM

HP Recommended

@D_M_

Hi,

My information indicates the promo code expired on Jan. 12, 2019 but I'd be happy to apply it to your account if you haven't reached out to our support center yet.

I'll send you a private message to get your details.

Thanks,

JillSa

I am an HP employee.
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