Has my computer or printer been hacked

[Pallos]

My printer keeps printing out an inappropiate ad for something that I have never heard of and it has been doing it randomly all day long, even when we are not printing anything. There is a supposed phone number on the back side of the page that you can call to "unsubscribe, but when I try to look it up, it just has too many numbers.  It is disturbing and unsettling to say the least.  Has anyone else ever had this happen to them?

[Paul_Tikkanen]

Hi:

Apparently over the last few days, a hacker was able to print from many printers, not just HP.

https://www.engadget.com/2018/11/30/pewdiepie-printer-hack-thehackergiraffe/

https://www.ign.com/articles/2018/11/30/hacker-makes-printers-across-the-world-ask-people-to-subscri...

[Pallos]

Thank you.  I did find an article on ZDNet about the exact same thing.  I am just not sure hpw to stop it.  It's using a lot of paper and ink....and the content is super offensive.....

[Paul_Tikkanen]

You're very welcome.

Unfortunately, I don't either.

I suggest you turn off your printer for now.

The one article suggests updating the firmware, but I doubt the firmware is newer than the hacker's program.

[8lives]

@Pallos, you should disable UPNP on your router if it is unabled.

[tracychef1]

I'm having the same issue, and again on Dec. 7th, weird flyers starting printing in the middle of the night. 5 calls to HP later, still no resolution, and I'm paying for Instant Ink!

[8lives]

@Tracychef1, did update the printer firmware?

Are you running the latest firmware on your router?

If UPNP is enabled on the router disable it.

[tracychef1]

@8lives, the printer has been updated, unstalled, reinstalled so many times, I can't even count. I'll disable UPNP now and see if that works. Interesting that in at least 20 phone calls, HP has never suggested that.