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‎09-19-2022 01:27 PM

HP Recommended
Product: HP ENVY Photo 7855 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I installed a new HP printer (ENVY INSPIRE) and now my PHOTO ENVY printers are back to trying to print using WSD instead of their TPCIP ports.  I manually set them back to TCPIP but they get hooked back on WSD again.

 

How can I disable this option on the printer?  I am not interested in reinstalling them, I want to know how to disable this on my printer to avoid having to spend time fixing it every time I install a new printer.

 

Thanks!

Category:
1 person had the same question
3 REPLIES 3

‎09-19-2022 04:49 PM

HP Recommended

Not sure on this device but on other models you need to go into the embedded web server (type the IP address of the printer into a browser address bar on computer on same network as printer) and then go to networking and then the advanced menu and it is located there.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎09-22-2022 04:41 AM

HP Recommended

Thank you for your reply.  What option under advance should I be looking for?  I have navigated all the options in the embedded web server and not one has WSD on the name or explanation.

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‎09-22-2022 12:05 PM

HP Recommended

Repairatrooper_0-1663869937948.png

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



2 people found this reply helpful
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