How do I bypass the "Use SETUP cartridges" error?

[rachel610]

Hello,

I purchased a new HP OfficeJet Pro 8025 printer a while ago. I am attempting to use the printer but am stuck on the "Use SETUP cartridges" screen with the instructions "Use SETUP cartridges that came with your printer." I have the C,M and Y setup cartridges, but I no longer have the black "K" setup cartridge because I already replaced the black ink. How can I bypass this screen and use my printer?

Thank you.

[sandytechy20]

@rachel610 

Welcome to the HP support community.

I understand that you want to bypass the setup cartridges, and I am glad to assist you.

I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Terry346]

Hi Sandy, I am not a user of the HP printer ink, but I do have new HP original cartridges but the Letter "I" keeps blinking non stop Ive cancelled it but nothing.  I have printed to many information sheets wasting my ink, and the 2 ink bars are blinking help please?  its a hp desk jet plus 4100 series.  Thanks Terry

[Terry346]

Hi Sandy, I sent you a post since May 1st and you haven't replied, can you please find the time to help me.

Thanks,

Terry

[Rainbow23]

Hi @Terry346,

Welcome to the HP Support Community. 

This issue might require one on one interaction over the phone to fix it.

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

Take care and have a great day ahead! 

[RS512]

Just installed my HP Office Jet 8022 using SETUP cartridges etc.... After 3 days the printer went off line and I had to reinstall. Now I receive the Use SETUP cartridges that came with the computer error eventhough the setup cartridges were originally installed. Have tried removing and reinserting, unplugging and plugging printer in after 60 seconds but the error persists.