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HPenvy4528
Microsoft Windows XP

Does anyone know how to check the status of how much ink I have left in my printer? I was able to do so in settings with my previous printer but can't find it anywhere on this one?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, @pingel – Hope you are well 🙂

 

Thanks for stopping by! This is a wonderful location to converse with the community, get assistance and find tips!

 

I see that you are trying to check the ink level on your Envy printer. I'll be glad to help you with this issue 🙂


First off, you can easily check the ink level of your printer from the printer LCD touch panel. If you check the printer control panel, you will notice a “tear drop” icon which represents the ink level on your printer. Just touch that icon to know the ink level on your cartridges. You can get detailed steps here: http://hp.care/2hFSN6i


Also, I would suggest reinstalling the full feature software for your printer to check the ink level on your PC. Follow the steps below:

 

  • Unplug the USB cable from the printer and computer if present.
  • Go to Control panel – Programs and feature – Select all the HP Envy printer entries and uninstall them.
  • Restart your computer.
  • Now click on http://hp.care/2ueujrC to download and install the printer drivers.
  • Connect the USB cable if prompted and follow the onscreen instructions to complete the installation.

Once the software is installed, double-click and open the printer icon on your PC desktop to get the printer assistant window. You can easily check the ink level from here.


Please let me know if this resolves the issue, or if you require further assistance.

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hello, @pingel – Hope you are well 🙂

 

Thanks for stopping by! This is a wonderful location to converse with the community, get assistance and find tips!

 

I see that you are trying to check the ink level on your Envy printer. I'll be glad to help you with this issue 🙂


First off, you can easily check the ink level of your printer from the printer LCD touch panel. If you check the printer control panel, you will notice a “tear drop” icon which represents the ink level on your printer. Just touch that icon to know the ink level on your cartridges. You can get detailed steps here: http://hp.care/2hFSN6i


Also, I would suggest reinstalling the full feature software for your printer to check the ink level on your PC. Follow the steps below:

 

  • Unplug the USB cable from the printer and computer if present.
  • Go to Control panel – Programs and feature – Select all the HP Envy printer entries and uninstall them.
  • Restart your computer.
  • Now click on http://hp.care/2ueujrC to download and install the printer drivers.
  • Connect the USB cable if prompted and follow the onscreen instructions to complete the installation.

Once the software is installed, double-click and open the printer icon on your PC desktop to get the printer assistant window. You can easily check the ink level from here.


Please let me know if this resolves the issue, or if you require further assistance.

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended

Thank you kindly for your helpful assistance which solved our problem:))))

HP Recommended

Hello, @pingel

 

Thanks for the update & Great stuff! Glad to know that you were able to fix the issue 🙂
 

​​​​​​​Visit us again if you have any concerns!

Thank you again and may you also have a great day and even better tomorrow 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
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