How do I reinstall Firmware on an HP envy 5530 printer

[Mark120]

My printer goes to sleep after 15 minutes and never wakes up.  I would like to reinstall firmware and see if this fixes my problems.

[Riddle_Decipher]

@Mark120

Thank you for being a part of HP Forums. 

It'll be an honor to guide you through the steps needed to fix your concern or address your query 😉 

As I understand the printer goes to sleep after every 15 mins, however, doesn't wake up,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

• Have you changed the sleep settings using the instructions on the user guide?
  • If not, Click here to access the same and get it done.

While you respond to that, here's what you need to do,

To get the firmware upgraded as that should resolve the issue:

HP regularly releases new printer firmware versions with product enhancements or issue fixes. Depending on your printer, apps on the printer control panel might also receive updates. Update firmware and apps on a regular basis to make sure you are getting the most out of your printer.

Use one of the following methods to upgrade the firmware. If one method does not work, try the other.

• Update directly from the printer
• Download firmware updates from the HP website

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

Keep me posted,

For I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, 

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[Mark120]

I have tried all you steps with no luck.   What do you suggest next?

[Riddle_Decipher · Accepted solution]

@Mark120

Thank you for responding, 

The next best step and the last resort is to reset the printer to factory defaults via Semi-full reset,

And to help you out, I'm sending out a Private message with the information you need

Please check your Private message icon on the upper right corner of your HP Forums profile 

Next, to your profile Name, you should see a little blue envelope, please click on it 

Please reply back on the public post as this Private message box is not monitored.

(The reason we are utilizing the private message is because the instructions are critical)

Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[Mark120]

I tried the Semi-Reset and it is working so far.  The problem has not returned.

I will let you know it it returns.  I found a You tube video that really helped.

Blessings,

Mark

[Riddle_Decipher]

@Mark120

Thank you for responding!

That's awesome news, you've made my day as i hope to have made yours! 😉

I'll eagerly await your response, with positive hopes & vibes.

Keep us posted, 

If you would like to thank us for our efforts to help you, 

 feel free to give us a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution" button.

Stay blessed. 🙂