• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Envy

I had to replace the printer and the new printer doesn't take the same Ink cartridge. How do I send back the unused Instant Ink cartridges?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

When you receive your next set of cartridges, there shoudl be a free post recycle envelope that you can use to return them.

 

Alternatively you can loging to your account and request an envelope to be poste dto you free of charge.

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

1 REPLY 1
HP Recommended

Hi,

 

When you receive your next set of cartridges, there shoudl be a free post recycle envelope that you can use to return them.

 

Alternatively you can loging to your account and request an envelope to be poste dto you free of charge.

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.