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To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
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‎09-03-2021 02:28 PM

HP Recommended
Product: HP Officejet 4625
Operating System: Microsoft Windows 7 (64-bit)

I was given this HP Officejet 4625 Printer  and I bought the correct ink for it.  But when I try to set up the printer it says I need "Setup Cartridges".  There were no setup cartridges as all the contents that came with the printer were already disposed of.  I would like to bypass the setup cartridge menu so I can use the printer I have inside the printer.

Category:
3 people had the same question
1 REPLY 1

‎09-04-2021 09:25 AM

HP Recommended

@els2k20

Welcome to the HP Support Community!

 

I’m here to help. 

I understand you are getting this error on the printer screen. We will have to perform a factory reset to resolve this issue.

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Have a great day! 

ECHO_LAKE
I am an HP Employee

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