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‎12-04-2019 12:49 PM - last edited on ‎12-05-2019 09:45 AM by Retired

HP Recommended

I am using a HP 7740, with window 07.

It scans 2 pages, when i check on the scan it shows 2 pages scanned. In the downloaded file it shows only one and recipeint only receives one when multiples were sent.

1 REPLY 1

‎12-06-2019 06:12 PM

HP Recommended

@Valerie25

 

Welcome to HP support community.

 

Update the printer firmware

Here are the steps:- Click here

 

Follow the steps mentioned in this document for multiple pages scanning:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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