Hp Deskjet 1010

[MisakiNakamura]

Hello I recently acquired a Deskjet 1010 pinter and i finally got the drivers installed and atempted to print something and it would say that it was printing and nothing would come out of the printer... So i looking online an i found this forum.

http://h30434.www3.hp.com/t5/Inkjet-Printing/Deskjet-1010-won-t-print-and-all-software-seems-to-work...

And since it appeared that the person in the above post was having the same promlem as i was i followed the instructions given but not i'm getting an error when i try to print 

"A StartDocPrinter call was not issued" 

and i can't seem to find the answer if you could help me out with this issue it would be greatly appeaciated thank you!

[Sizzlingsum_13 · Accepted solution]

Greetings!!@MisakiNakamura

Welcome to the HP Forums.

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

I see that you have the print issues on Hp Deskjet 1010 printer,I would like to help.

Let's try these simple troubleshooting steps:

Step 1:

Uninstalling the Printer from the computer.

1> In Windows search for and open Programs and features

2>Select your HP Printer

3>Select Uninstall

4>In Windows, search for and open Devices and printers.

5>In the Devices and Printers windows look for your HP Printer.

If you see it listed right-click on it and choose 'Delete or 'Remove Device'

6>Open up the run command with the "Windows key +R" key combo.

7>Type printui.exe /s and click ok

8>Click on the "drivers" tab.

9>Look for Hp Printer driver.If you see it Click on it and click Remove at the bottom

10>Select Ok

11>Select Apply and Okon the Printer Server Properties windows

12>Close Devices and printers.

Step 2: Restart the computer.

Step 3: Click here to download and reinstall the printer driver and software : Click here

Let me know if this resolves, cheers:)

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the.

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[MisakiNakamura]

That did the trick thank you very much.

[Sizzlingsum_13]

@MisakiNakamura

I thank you for the reply.

Superb job on trying the different steps to isolate the issue. You are simply awesome

Glad that the issue got fixed. You can reach out to HP forum for any issues on your HP products.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the.

Click the “Kudos Thumbs Up" to say “Thanks” for helping!