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‎03-04-2022 12:18 PM

HP Recommended
Product: HP DeskJet 2742e All-in-One Printer

Hi there,

I am setting up this printer for the second time and getting the 'use setup cartridges error' but I already have cartridges with at least 60% ink left and I don't have any other cartridges. Can someone help me with this error? I read that I can do a 00be reset but I have not been able t find any directions. Can someone help? 

Category:
1 REPLY 1

‎03-07-2022 01:06 PM

HP Recommended

@Olitzau

 

Welcome to the HP support community.

 

I understand that you want to bypass the setup cartridges, I am glad to assist you.

I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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