• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Will you please help me with resetting my HP Envy 7858  printer, too? 

HP Recommended

Can you please send me links to support this issue? I am having the same problem as the photo and I have tried all of the recommendations for my Envy 7858. I can't move beyond the start loading screen. Thank you!

HP Recommended

I need that reset which has to be sent privately, please.

HP Recommended

@Echo_Lake I have the same issue. My printer is stuck on the loading screen. I have tried unplugging it and the recommended steps from this thread. Can you please help me?

HP Recommended

Hi,

I am having the same issue with my HP Envy Photo 7858.

Could you send me the private link to a reset.

I have tried all other resets.

Dave

HP Recommended

I have the same issue please can you let me know the steps in a private message as well. Thank you.

HP Recommended

I've tried all these steps. I have the HP ENVY 7858 and it is stuck on the loading screen.

HP Recommended

I also have this issue. I have tried cycling power and nothing helps.

HP Recommended

I am having the same issue. Please send me the information to reset my printer.

HP Recommended

Hi gays, I have the same issue. Did you receive the reset instructions?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.