Hi, I was just wondering if anyone can help me fix my printer as it won’t print in color. I have the HP envy 5055, I’ve had it for a year or so. I currently don’t have a computer so I do all my printing from either my iPhone or iPad. I’m a crafter and recently started getting into scrapbooking. I’ve been wanting to print background pages but my printer for some reason is not always printing in color even though it has ink. The problem arises mostly when it’s light pastel colors. Is there something I’m doing wrong because I’m getting so frustrated trying to print pages and it coming out like a blank coloring page. The black ink prints fine it just the color. I did the print quality diagnostic and it turned out fine so idk why my printer is refusing to do light colors. I’ve attached an example of what I mean, the picture in color is what I wanted but you can see I pretty much got none of it. I’m also attaching the quality control. Please help me 🥺
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