Hp instant ink 5 mon code not found

[Ng81]

Hello I bought a hp envy pro 6400 printer with 5 mon instant ink however I did not get any code in the bix does someone know where to find the code.

[Riddle_Decipher]

@Ng81 Have you registered for instant ink services? If not: Click here for details on how to enroll & get started.

If not, here's what you need to do:

Please check the contents of your printer box for an enrollment code relating to your trial.

Note: 

• If you are in the trial subscription of the 15 pages plan, And you wish to enable the free months from the offer made to you,
• You'll need to upgrade the plan to 50, 100 or 300 page-plan.
• Please note that you will be charged only after the free trial ends though you have upgraded to any of the above paid plans
  • Please change the same and get back to us with the results,

If you have the printer enrolled and if the trial was not applied, Please send me a screenshot of the trial through a private message with the details and I'll get the trial applied. 

Check next to your profile Name, you should see a little blue envelope, please click on it as I've sent out a message to get this started:

Click here for more details on how to access the private messages on HP Forums

P.S: Welcome to HP Community 😉

We eagerly await your response,

Help us, help you.

And Take care.

[Ng81]

I bought this printer from costco where on the top of box it said 5 mons of hp instant ink but I dont see any code inside.

[Riddle_Decipher]

@Ng81 Could you share the image from the top of the box for my reference?

On a private message, while I check the account information.

Thanks.

[Ng81]

Attached is the image from the top of my printer.

[Riddle_Decipher · Accepted solution]

@Ng81 I appreciate the details, and I hope there's nothing personal on that image as it's on a public platform!

That said, I've verified the information and here's the result:

You have 7 FREE months remaining (2 additional months credited for all your troubles to get this sorted, and I hope it helps)

Billing for your plan pages will start on May 18, 2021.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

[Ng81]

Thank you HP support for working through on this.

[Riddle_Decipher]

@Ng81 The pleasure is all ours,

If you need anything else, keep us posted,

And have an awesome day, ahead.