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‎03-10-2019 06:15 PM - last edited on ‎03-10-2019 07:59 PM by Retired

HP Recommended

Did not help. Really frustrating. New printer. Any other suggestions?

1 REPLY 1

‎03-12-2019 03:37 AM

HP Recommended

Hi @CKJ200

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

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Have a great day!

Asmita
I am an HP Employee

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