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‎10-19-2021 09:24 PM

HP Recommended
Product: HP 355 G2
Operating System: Microsoft Windows 10 (64-bit)

I accidently *deleted* my Spooler service instead of stopping and starting it.

 

Now, nothing related to a printer or to the spooler works.  Cannot display printer information.  Cannot clear spooler.  Cannot stop or start spooler.  Etc.

 

How do I reinstall the Spooler?  Can I do it from the 😧 recovery hard drive partition?  If so, how?

 

 

 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎10-21-2021 07:38 PM

HP Recommended

Thank you, Betty.

 

   Your reply spurred me to try again to resolve it.

 

   I must have rebooted and run automatic problem detection enough times that something eventually broke through a little.

 

   I now was able to access the printer definition, which enabled me to finally be able to remove the device.  I deleted and reinstalled the printer a few times.  Before, I could not even stop or start the spooler without an error message.  Now the scanner worked fine, but all programs (including a request to print a test page) failed.

 

   Your reply got me out of focusing on my faux pas with the spooler, and pursuing a printer fix.  So I deleted the printer, downloaded and re-installed the printer driver, and everything works now!  Hallelujah!

 

   Thank you for reaching out, Betty.

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3 REPLIES 3

‎10-21-2021 11:11 AM

HP Recommended

@dddiam

 

Welcome to the HP Support Community.

 

Which Printer do you have?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

1 person found this reply helpful
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‎10-21-2021 07:38 PM

HP Recommended

Thank you, Betty.

 

   Your reply spurred me to try again to resolve it.

 

   I must have rebooted and run automatic problem detection enough times that something eventually broke through a little.

 

   I now was able to access the printer definition, which enabled me to finally be able to remove the device.  I deleted and reinstalled the printer a few times.  Before, I could not even stop or start the spooler without an error message.  Now the scanner worked fine, but all programs (including a request to print a test page) failed.

 

   Your reply got me out of focusing on my faux pas with the spooler, and pursuing a printer fix.  So I deleted the printer, downloaded and re-installed the printer driver, and everything works now!  Hallelujah!

 

   Thank you for reaching out, Betty.

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‎10-27-2021 11:35 AM

HP Recommended

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

Have a nice day and stay safe!:)


I am an HP Employee

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