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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: I am getting a printer error: OBBC45

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01-11-2024
10:22 AM
- last edited on
01-11-2024
11:16 AM
by
MayS
Whenever I try to print from my iPad and use hp printer, it gives me this error message: OBBC45. Kindly advise.
Thank You
Solved! Go to Solution.
Accepted Solutions
01-15-2024 07:28 AM
Hi @1KPA1,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It seems like the error message "OBBC45" is specific to your HP printer or the printing app you are using on your iPad. I can provide you with some general troubleshooting steps that might help resolve the issue.
Check Printer Connection:
- Ensure that your HP printer is properly connected to the same Wi-Fi network as your iPad.
- Make sure both your iPad and the HP printer have a stable internet connection.
Update Printer Firmware:
- Check if there are any firmware updates available for your HP printer. You can usually find this information on the HP support website.
Update iPad Software:
- Make sure your iPad is running the latest version of iOS or iPadOS. Update it if necessary.
Restart Devices:
- Power off both your iPad and the HP printer. Wait for a few seconds, then power them back on. This can sometimes resolve communication issues.
Reinstall Printer App:
- If you're using a specific printing app on your iPad, try uninstalling and reinstalling it. This can help resolve any software glitches.
Check Printer Queue:
- On your iPad, check the print queue to see if there are any pending print jobs. If there are, try canceling them and then attempt to print again.
Printer Compatibility:
- Ensure that your HP printer is compatible with your iPad model and the printing app you are using.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator
01-15-2024 07:28 AM
Hi @1KPA1,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It seems like the error message "OBBC45" is specific to your HP printer or the printing app you are using on your iPad. I can provide you with some general troubleshooting steps that might help resolve the issue.
Check Printer Connection:
- Ensure that your HP printer is properly connected to the same Wi-Fi network as your iPad.
- Make sure both your iPad and the HP printer have a stable internet connection.
Update Printer Firmware:
- Check if there are any firmware updates available for your HP printer. You can usually find this information on the HP support website.
Update iPad Software:
- Make sure your iPad is running the latest version of iOS or iPadOS. Update it if necessary.
Restart Devices:
- Power off both your iPad and the HP printer. Wait for a few seconds, then power them back on. This can sometimes resolve communication issues.
Reinstall Printer App:
- If you're using a specific printing app on your iPad, try uninstalling and reinstalling it. This can help resolve any software glitches.
Check Printer Queue:
- On your iPad, check the print queue to see if there are any pending print jobs. If there are, try canceling them and then attempt to print again.
Printer Compatibility:
- Ensure that your HP printer is compatible with your iPad model and the printing app you are using.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator