I am moving from UK to Spain and would like to change the country of my subscription

[gonzalezrodero]

Hello community,

I am moving from the UK to Spain and I am subscribed to the HP Instant Ink program. The thing is that I need to enter my Spanish address in order to receive there the new cartridges and I cannot change it in my HP Instant Ink account.

Could you please help me with this issue?

Thanks a lot!

[TaraC · Accepted solution]

Hi there,

I would suggest you give Instant Ink Support a call.  Printers and cartridges are often regionalized, which means ink for your printer you bought in the UK may not be available for sale in Spain.  Of course, since you are using Instant Ink - this is a little different than trying to buy it at the store...but I'm not sure how that works if you move out of country.  But, the support team should be able to help.  The telephone # for UK Instant Support is:  0207 660 6027.

[Jeet_singh]

@gonzalezrodero,

Thanks for taking an interest in the HP Support Forums! This is a great location to get resolutions and interact with experts from the community. I understand you need help with your HP Instant ink account. Don't worry I'll be really glad to help you with this.

I have found a wonderful document which should help you resolve this issue: HP Instant Ink - Changing Your Shipping or Billing Address

I hope this should do the trick. Let me know how it goes for further assistance.

Let me know if those steps worked for you.

If they did, that’s awesome!

Give us some reinforcement by clicking the solution and kudos buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.