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To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎02-02-2023 12:02 PM

HP Recommended

I have an HP printer and it has an error I can't print until I enroll in instant ink. I was with them for 3 years and they didn't send me any ink except one time. I stopped paying them and bought my own since my ink ran out. Now it won't let me print like I am using their ink?

Category:
1 REPLY 1

‎02-02-2023 12:11 PM

HP Recommended

I resolved my own problem. I had not removed the colored instant ink cartridge. I removed it and replaced it with my own purchased ink and now my printer works. I would not recommend enrolling in instant ink because they do not ship you ink when you need it. I was using the same black ink for 2 years. My daughter paid monthly on an account for me. I ran out completely and they still never sent me any ink, so we quit paying them. I could of bought a lot of ink with the money she paid them. Any way won't make that mistake again with HP instant ink. Not worth paying the money and all the hassel.

 

thanks

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