I am not able to re-size a photo when printing. e.g. scale down 5x7 photo to 4x6,

[Bpfa]

I have a 5x7 JPEG image that I would like to print as a 4x6, which is not working.  Shouldn't I be able to scale up or scale down an image?

[Dragon-Fur]

@Bpfa 

Your printer software:

HP OfficeJet 3830 series Full Feature Software and Drivers

After software is installed, Restart the computer and log in.

How to Copy

 How to Copy

The copy mechanism allows scaling by percentage and not "size".

If you want to do so, scan the image into the computer at its normal size, save the image, then print the saved file at the size you want it.

 How to Scan (Windows)

If you have trouble scanning in the image at its exact size, use the following software and "auto detect size" to extract the image and its boundaries.

  HP Scan Extended 

Download, save, and install to use.  Exceptional free HP scan program:  HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary).  May include OCR (Save as Editable Text).

NOTES

• HPSE is an older subset of the printer software; features are very similar to scan software included in 2015 or newer Full Feature Software packages.
• If you have the newer version of the scan software inside your Full Feature Software, use that: Printer Assistant shortcut icon on Desktop (named for printer) > Scan a document or image (wording varies).
• Although the HPSE program works as a separate program, HPSE is dependent on the infrastructure provided by the printer software. The Full Feature Software for your printer should be installed before installing HPSE.

Example
HP_Scan_Extended_Shortcut_1.

Print the image at the size you like

 How to > topic Print > subject list Instructions & Settings

•  How to Print Photos (Windows)

The following nice photo / image and project software works along side of the Full Feature Software and should run in all recent versions of Windows.  HP Photo Creations is easy to use and supports several types of photo printing, including "more than one photo" on a paper (called "Multi-Up).  There are help files and even a support staff to help make sure your printing is a success.  Simple photo editing is included in the free version that you download and install on your computer.

Download, Save, and install:

HP Photo Creations

After the software is installed:

Windows 8 through Windows 10

Click Start (windows key) > all apps > scroll the list 

Open Category HP

Find the HP Photo Creations application

Right-Click on the application and PIN to Start

HP Photo Creations Support & Tips

Example – One Borderless Image on 4X6 inch photo paper

NOTE:  Borderless may -- or may not -- be available on your printer model

Open the Photo Creations software

Quick Prints > 4 X 6 inch Quick Prints > Print my own > Add Photos > Browse 

Click / Select Photo from folder > Open 

In Section Edit > Click once or twice on the opened photo 

White box opens listing Edit Options:

Select / Edit if / as desired

Section Print 

Adjust Settings 

• Verify / Select the Name of your printer
• Select the number of Copies (Located next to the "Print" box)
• Verify / Select Image Size
  
• Verify / Select Print Range (for multiple pages)
• Verify / Select Paper Orientation

Open Printer Settings  (Located under the name of your printer)

Verify / Adjust setups   (Reminder: Selections in Printer Settings and Settings must match)

1. Printing Shortcut > Photo Printing (with or without borders depending on your printer model)
2. tab Paper / Quality:  Media Type = HP Advanced Photo Paper (or other)
3. Box Advanced > Size of Paper > 4 x 6 inch  (10x15 cm)
4. Click / Select Borderless Printing ON
5. Click OK to close Printer Settings

Click Print

General Example

Photo_Creations_Borderless_Printing_1

Reference and Resources – Places to find help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP OfficeJet 3830 All-in-One Printer series

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