cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
Highlighted
New member
1 0 0 0
Message 1 of 2
62
Flag Post

I am unable to print a photo any longer. Code 0x80040154

HP Recommended
Office jet pro 8710
Microsoft Windows 10 (64-bit)

I hope that someone has an answer for me.  I haven an Office jet pro 8710 that will no longer print a photo from my computer.  I keep getting a configuration error code 0x80040154.  I have tried doing the hard reset of unplugging the power cord from the unit and then the wall, waiting a minute and plugging back in, but still getting the same message.

Any solutions?

Thanks.

1 REPLY 1
HP Support Agent
HP Support Agent
19,321 19,280 843 896
Message 2 of 2
Flag Post
HP Recommended

@Songbird58

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  
Since you have already tried most of the troubleshooting steps to resolve this issue, let us perform these steps:

If the issue persists, please contact our HP Support team for Service Options as it could be a possible hardware issue:

  • 1) Click on this link - www.hp.com/contacthp/
  • 2) Select your product type below.
  • 3) Enter the serial of your device.
  • 4) Select the country from the drop-down.
  • 5) Select the appropriate option based on your preference.
  • 6) Fill the web-form and proceed further.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation