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Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎08-04-2022 12:08 PM

HP Recommended

The ink cartridges were supplied with printer and I have enrolled for ink.

Bazzab63_0-1659636526443.png

 

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‎08-04-2022 09:05 PM

HP Recommended

Hello, 

 

Looks like you have subscribed to Instant Ink ( as mentioned by you ), however you are still using the cartridges that came in the box. This is the only reason why the (i) button is lit in Red. 

 

Did you receive the Welcome kit after subscribing to instant ink ?  Using Instant Ink cartridges should clear the issue.

 

Regards,
Jabzi

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Click "Accept as Solution" if it solved your problem, so others can find it.
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5 people found this reply helpful
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‎08-05-2022 12:35 AM

HP Recommended

Thank you, issue resolved.

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