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- Printing Errors or Lights & Stuck Print Jobs
- I installed a HP Officejet Pro 8600 Plus, but my virtual XP ...

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03-15-2020 02:10 PM
I hooked up a HP Officejet Pro 8600 Plus printer to my ACER desk top running Windows 7 Pro. I also have a virtual Windows XP. The printer works fine on the Windows 7 Pro os, but the virtual XP does not see it. It sees my Brother and Samsung printers and prints to them just fine.
03-17-2020 04:35 PM
Welcome to HP support community.
Perform root level uninstallation to remove all the printer related software's.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
- Open up the run command with the "Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again.
Download and install printer full feature
Click here to download the driver.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee