Ink Advantage 2645 Printer with different error codes

[ibinder]

when power on the printer, I am getting error code, every time a different error code

these are part of the error I have seen:

0xb30a5cbe

0xb3aaaaac

0xb039e4f4

0xb039e5d6

0xb039f622

I do not hear or the printer making the initial calibration the ink heads are not moving at all

I went through the reset cycle, plug it out of power while still connected to the power socket waited for 60 sec and did the same and remove the ink heads... but still same. there is no calibration and still getting what seems to be a random error message

will appreciate your help.

Idan

[Betty0610 · Accepted solution]

@ibinder

Welcome to the HP Support Community.

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

Link: www.hp.com/contacthp/

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