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HP Recommended
HP Photosmart C8180 All-in-One Printer
Microsoft Windows 10 (64-bit)

Hello everyone.  kind of new to this community.  Thanks for having me.

OK, I'm getting that 0cx19a0035 error.  If it was the print head, which I understand you cannot remove or replace in the c8180.  If it was a bad print head, it wouldn't even print would it?  So it must be some other hardware issue.  I've tried everything except throwing the kitchen sink at it.  This has been going on since the day the warranty ran out many moons ago.  Now I just tried looking inside, cleaning some black ink around the edges and blew it out with some canned air.  That was amour an hour ago. I did a reset on it and reinstalled the software (windows 10 pro 64bit) then cleaned it out.  Usually I'll get that dang error every 5 minutes or less, but, knock on wood, like I said it's been about an hour now.

I'm trying to save this old guy because (crap it just happened again) it prints good and it has the negative and slide scanner adapter.  I'm really at my wits end with this but I'd hate to have to take it to the dump.

Any other ideas, besides the 3 million ideas I've already tried?

 

I've been attempting to fix this printer for months, ever since I took it out of mothballs.  Now I'm taking it to the dump.  Please close this thread.

BTW, the flash version that comes with the full featured software and driver for win 10 is v10.0.32.18

 

Thanks,

JP

John Paul Jones
Retired IT Professional
1 REPLY 1
HP Recommended

@jpjones55

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.