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‎07-15-2020 12:18 PM - last edited on ‎10-30-2020 03:54 PM by

HP Recommended
Product: Envy 7645
Operating System: Microsoft Windows 10 (32-bit)

Is a 962 and a 62 ink cartridge the same? My old cartridge is 62 and the store only had 962

1 REPLY 1

‎07-16-2020 06:44 AM

HP Recommended

Hi @stxsheila ,

 

Welcome to the HP Support-Community.

 

@stxsheila wrote:

Is a 962 and a 62 ink cartridge the same? My old cartridge is 62 and the store only had 962

No, they are not the same. You can only use the HP 62 cartridge on your HP ENVY.

 

Printer model
Ink cartridge name
HP ENVY 7640 e-All-in-One Printer
HP ENVY 7643 e-All-in-One Printer
HP ENVY 7644 e-All-in-One Printer
HP ENVY 7645 e-All-in-One Printer
HP 62 Black 
HP 62 Tri-color

 

I hope that I was able to help you.🙂

 

Cheers!

Nils_K


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