-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Ink system failed Error:Oxc18a0101 on photosmart D7160

Create an account on the HP Community to personalize your profile and ask a question
12-16-2008 07:37 PM
Solved! Go to Solution.
Accepted Solutions
01-28-2009 06:03 PM - edited 01-28-2009 06:05 PM
1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.
12-31-2008 03:14 PM - edited 12-31-2008 03:22 PM
Hello AJ,
Don't turn it into junk yet.
Please check out this link for the Ink System Failure problem.
http://www.fixyourownprinter.com/forums/printer/39471
These are from the link above:
Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and then turn it back on. You will have to turn the printer off twice and then it will recalibrate.
Our HP 3310 was having the same ink system failure. Tried everything I could find, and had just about given up when I found this forum. I didn't quite get the reset right the first time, but on the second try it worked. After holding down OK, Cancel, Black and Color buttons while turning it off, I turned it back on, it turned itself off and I turned it back on again, it started off doing the calibration and it took about 5 minutes, but when it was finished I had a working printer again.
Hope this works for you. Please let us know.
P.S. We also let Kelly know about this...lol
kiwipint
01-28-2009 06:03 PM - edited 01-28-2009 06:05 PM
1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.
01-31-2009 07:48 PM - edited 01-31-2009 07:52 PM
02-09-2009 10:58 AM
Thanks for the info. It really worked!!
I was on the phone with HP about this error and they were trying to sell me an upgrade. While I was waiting for their response, I joined the HP support and found this same error message and decided to try the solution. Wella! It worked.
Thank You Thank You
12-08-2009 06:22 PM
Well, I tried everything and nothing worked for my C7250 even that link said my error code was essentially a truly fatal error as even if the solution worked it was temporary at best. I think HP should be called out for continuing to produce printers of all models over the last few years with this same issue and rather than try to help you they just push a new printer on you. What does that say about their product or their attitude toward solving this issue. They sell more printers by not fixing this bug that ends the life of your printer sooner or later geez my printer lasted a whole year and half