Instant Ink question

[tomyslady]

What detremines the next shipment of intstant ink cartridges?

[Dragon-Fur · Accepted solution]

@tomyslady

How it is supposed to work:

The printer must be connected to the Internet so the printer and the service can communicate.

When the printer detects that ink is needed, it sends a notice to the service to send out whatever ink is required.

Because Instant Ink cartridges are larger than normal cartridges, the time between ink deliveries might be longer than if you were replacing the ink with retail ink cartridges.

If you need ink now, you can contact Instant Ink Support in your region to request ink / service.

The following document explains the process and how to contact Instant Ink Support:

HP Instant Ink - Obtaining Replacement Ink Cartridges

Click the Flag to change a document /website to your region.

• See #7-#8 if you need replacement Instant Ink cartridges
• Includes: How to contact Support in your region

Note:  Support is available during normal business hours for your location.

All sorts of information and details about your Service are included in your Instant Ink Service Contract.

HP Instant Ink Service Contract

HP Instant Ink - Terms of Service  (Click Flag to switch to your region)

Topics (Sections) in the document include (and are not limited to):

• Printer Needs to be Connected to Internet
• Instant Ink Program Cartridges Provided to You (Read this one!)

And

• Instant Ink Program Cartridges Must Be Returned to HP by You (Read this one!)
• Service Plans -- What is a page? (Read this one!)
• Rollover Pages
• Customer Support Center -- Cloud Services Contact Phone Number / options
• Cancellation

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