• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎10-26-2017 04:43 PM

HP Recommended
Product: deskjet 3730
Operating System: macOS 10.12 Sierra

i received the wrong ink for my regestered deskjet printer. ive checked my account and it displays the correct printer registered for instant ink. i cannot find an email or phone number to resolve this issue.

 

thank you 

 

Q 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-26-2017 04:50 PM

HP Recommended

Hey@quendrida

 

I understand that you are having an issue with your Instant Ink cartridges. I'd like to assist with that. 

 

As I will be viewing your Instant Ink account, lets make this thread private. I  have sent you an inbox message. If you need assistance in locating your private message please click here(http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-to-check-your-messages/t...)
 

Thank you for posting in the HP Support Forum. 

 

Have a great day.

 

 HP Instant Ink Support

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎10-26-2017 04:50 PM

HP Recommended

Hey@quendrida

 

I understand that you are having an issue with your Instant Ink cartridges. I'd like to assist with that. 

 

As I will be viewing your Instant Ink account, lets make this thread private. I  have sent you an inbox message. If you need assistance in locating your private message please click here(http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-to-check-your-messages/t...)
 

Thank you for posting in the HP Support Forum. 

 

Have a great day.

 

 HP Instant Ink Support

Was this reply helpful? Yes No

‎10-26-2017 05:31 PM

HP Recommended
@quendrida wrote:

i received the wrong ink for my regestered deskjet printer. ive checked my account and it displays the correct printer registered for instant ink. i cannot find an email or phone number to resolve this issue.

 

thank you 

 

Q 

What exactly is wrong with the ink you received???  Does the cartridge look too big?  What are the cartridge numbers?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.