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I am receiving the following error on my two HP LaserJet Pro MFP printers:

 

PDF Error

Subsystem: PARSER

Error: InternalError 0xc8

Error Information:

Reported by PDL PDF

TrueType font problem: 'cmap' glyph number >= 'post' glyph count

 

I've power cycled, factory reset, fully removed printers from network, uninstalled and reinstalled printer apps, tried printing from different apps etc. Still failing. Help please!

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