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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Is printing on A5 paper counted a one sheet or half a sheet?

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01-14-2019 10:13 AM
Paper sizes
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Accepted Solutions
01-16-2019 07:28 AM
Hi! @jwRonald, Welcome to HP forums.
I understand you would like to know if A5 paper is counted as one sheet or half a sheet when your print from the printer.
Don't worry I'd like to help you out.
Did you make any changes to your printer?
Are you enrolled in the instant ink services?
Excellent description and a great diagnosis done. It is greatly appreciated.
If you are enrolled in the instant ink services. Yes, when you print an A5 paper or any other paper size from the printer it is still counted as 1 page.
Go to setup menu on the printer control panel and select printer status report from the list. This gives you information about the number of pages you have printed from the printer.
If you are enrolled in the instant ink program, Please share us few details through a private message, so I can check the account details and credit the pages if it is incorrectly charged.
Printer Model Name
Serial Number of the printer
Instant ink Email Address
Instant Ink Account Number
Address to ship the cartridge
Refer this article to know more information about viewing page count. Click Here
Hope this answers your query!
Have a great day ahead! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
01-16-2019 07:28 AM
Hi! @jwRonald, Welcome to HP forums.
I understand you would like to know if A5 paper is counted as one sheet or half a sheet when your print from the printer.
Don't worry I'd like to help you out.
Did you make any changes to your printer?
Are you enrolled in the instant ink services?
Excellent description and a great diagnosis done. It is greatly appreciated.
If you are enrolled in the instant ink services. Yes, when you print an A5 paper or any other paper size from the printer it is still counted as 1 page.
Go to setup menu on the printer control panel and select printer status report from the list. This gives you information about the number of pages you have printed from the printer.
If you are enrolled in the instant ink program, Please share us few details through a private message, so I can check the account details and credit the pages if it is incorrectly charged.
Printer Model Name
Serial Number of the printer
Instant ink Email Address
Instant Ink Account Number
Address to ship the cartridge
Refer this article to know more information about viewing page count. Click Here
Hope this answers your query!
Have a great day ahead! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee