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‎02-26-2022 07:33 AM - edited ‎02-26-2022 07:34 AM

HP Recommended
Product: HP Laser 107w
Operating System: macOS 11.0 Big Sur

Hello everyone,

I'm using a Laser 107w connected over USB always. connected to Apple MBP running 11.6.4 
This morning I needed to print three different pages/jobs, first went okay, then the other two jobs disappeared!!

I've been trying to get it to work for the past 4 hours! 
Every time I try the job disappear.

it shows "printer ready" then disappears 

The computer communicates well with the printer, yet no jobs get printed.

 

I tried the following:
I updated my Mac OS.
Print system reset like 10 times, no luck.

I added/reinstalled the printer many many times.

I came across the post with the same title, however, these softwares are unable to download!


It's very frustrating, the printer is 31 pages old, it's kinda new.

 

 

Category:
2 REPLIES 2

‎03-01-2022 10:39 AM

HP Recommended

@M_A_M

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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‎03-01-2022 12:39 PM

HP Recommended

Hello,

 

This printer model is not supported by macOS.

The driver page only shows drivers for Linux and Windows.

https://support.hp.com/us-en/drivers/selfservice/hp-laser-100-printer-series/24494339/model/24494342

 

I work on behalf of HP
Regards,
StretchMusic

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