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HP Color LaserJet Pro M452dn

After installing new OEM transfer belt,  old firmware and upgraded firmware only black prints - no colors print.  Engine test no colors only black.  Old transfer belt now does not print color only black. Printer is not connected to pc, all tests are from the control panel. Intermittent 49 error

3 REPLIES 3
HP Recommended

When removing the belt there are two white locks that you pull out to allow the belt to be removed. These two locks engage the alienation system and if not seated properly afterwards, the belt gets locked in black only mode.

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HP Recommended

I believe the white tabs are seated properly, I have re seated the belt 15 times. I will check it again. Thank you

HP Recommended

You do need to make sure that they engage in drive slots in the belt mechanism as well.

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