LaserJet MFP M140we unable to print or connect to Wifi

[Woodo]

wont connect to wifi and got error code ebs00p0013 , wifi blue light flashes and also an exclamation mark stays flashing as well

[Garp_senchau · Accepted solution]

@Woodo, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

When your HP LaserJet MFP M140we printer won't connect to Wi-Fi and displays error code EBS00P0013, here are some steps you can take to resolve the issue:

Restart the Printer

1. Turn off the printer.
2. Unplug the power cord from the back of the printer.
3. Press and hold the power button for 30 seconds.
4. Wait for 60 seconds and connect the power cord back in.
5. Turn on the printer.

Run HP Print and Scan Doctor (Windows only):

• Download and run the HP Print and Scan Doctor tool. Follow the prompts to diagnose and fix common printing issues.

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

• Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

Check Wireless Status

1. Ensure Wireless Signal is Enabled: Make sure the wireless light on your printer is flashing and attempting to connect. The blue light flashing indicates the printer is trying to connect.

Restart Devices

1. Restart Printer: Turn off the printer, wait for 30 seconds, and then turn it back on.
2. Restart Router: Turn off your router, wait for 60 seconds, and then turn it back on.
3. Restart Device: Restart the computer or mobile device you are using for printer setup.

Wi-Fi Setup (No Touchscreen Panel):

• Press and hold the Wireless button on your printer for 5 seconds or until the wireless light starts flashing.
• Within two minutes, press and hold the WPS button on your router until the connection process begins.
• The printer wireless light will stop flashing once the connection is complete.

Use HP Smart App for Setup

1. Enable AirPrint from HP Smart App:
   • Download the HP Smart app from 123.hp.com or your app store.
   • Open the HP Smart app, and sign in or create an account.
   • Select your printer name or image from the app home screen.
   • Check if AirPrint is enabled by accessing Advanced Settings or Printer Home Page (EWS) under the Network setting.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,