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Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Does this issue still occur for you? I just found here and I am still bothering by this issue.

HP Recommended

I threw mine away and bought a Brother printer.  I couldn't get it off that firmware update that got pushed. I will never purchase HP again in my life now nor say anything positive about the brand. 

HP Recommended

yup, my printer is still a brick. I wish I could factory reset it and turn off firmware updates, but they now prevent you from turning off automatic updates!

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