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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Low Ink Message

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06-27-2019 03:32 PM
Low Ink message. How can I tell which cartridge is low? Is there a query or indicator?
Black, Blue, Yellow, Pink all show up with same image on the indicator printer screen.
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Accepted Solutions
06-29-2019 09:23 AM
On the front panel go to the home page. In the upper right is a series of ink droplets. Touch this to open the ink levels indicator. This will show four vertical rectangles with a color bar that indicates the level in that cartridge. Cartridges that are depleted will typically have a small yellow warning in the lower left of the bar that shows the ink level.
If all the cartridges are the same (with just a gray filled rectangle) it would indicate that the ink levels cannot be determined. This may be the case for cartridges that have been refilled.
If the printer is connected to a network (either wired or wireless) you can go to the printer's Embedded Web Server (EWS). To find this go to the home page and touch the network icon in the upper left. This will open the network page and show the IP address of the printer. Type this IP address into your printer. The EWS will show the ink levels in the home page, or click on Tools, Ink Guage for more details.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
06-29-2019 09:23 AM
On the front panel go to the home page. In the upper right is a series of ink droplets. Touch this to open the ink levels indicator. This will show four vertical rectangles with a color bar that indicates the level in that cartridge. Cartridges that are depleted will typically have a small yellow warning in the lower left of the bar that shows the ink level.
If all the cartridges are the same (with just a gray filled rectangle) it would indicate that the ink levels cannot be determined. This may be the case for cartridges that have been refilled.
If the printer is connected to a network (either wired or wireless) you can go to the printer's Embedded Web Server (EWS). To find this go to the home page and touch the network icon in the upper left. This will open the network page and show the IP address of the printer. Type this IP address into your printer. The EWS will show the ink levels in the home page, or click on Tools, Ink Guage for more details.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.