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‎07-31-2020 12:49 PM - last edited on ‎07-31-2020 01:07 PM by Retired

HP Recommended
Product: m477
Operating System: macOS 10.14 Mojave

Hi

On a Color Laserjet MFP M477fnw, I have done everything you have suggested to try to print when a low memory message appears plus reseting the printer by pressing on the bottom right corner of the display when powering back the unit and can't print. I have also replace the low ink.

What can I do?. [Personal Information Removed]

Thank you

1 REPLY 1

‎07-31-2020 02:16 PM

HP Recommended

Is the low memory message on the screen of the printer or on your computer. You may simply be trying to print a document that is too complex for the available memory. You can try reducing the resolution of the file you are trying to print.

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