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‎07-31-2020 12:49 PM - last edited on ‎07-31-2020 01:07 PM by Moderator

HP Recommended
Product: m477
Operating System: macOS 10.14 Mojave

Hi

On a Color Laserjet MFP M477fnw, I have done everything you have suggested to try to print when a low memory message appears plus reseting the printer by pressing on the bottom right corner of the display when powering back the unit and can't print. I have also replace the low ink.

What can I do?. [Personal Information Removed]

Thank you

1 REPLY 1

‎07-31-2020 02:16 PM

HP Recommended

Is the low memory message on the screen of the printer or on your computer. You may simply be trying to print a document that is too complex for the available memory. You can try reducing the resolution of the file you are trying to print.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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