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‎08-09-2024 03:32 PM

HP Recommended

I ended up just hard wiring my printer to the computer with Cat 5 and it works.  I know that is not the wireless answer but I can at least print now and I have never seen a response that has worked for me yet but I keep hoping.

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‎08-09-2024 03:48 PM

HP Recommended

Thanks for the update, Erik.

 

I might have to do the same thing. I tried asking for help on the HP account it gives me a freeze screen. LOL.

 

What the heck is going on at HP?

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‎08-09-2024 03:54 PM

HP Recommended

Wish I knew but no one seems to have the staff to actually take care of customers when it comes to odd ball issues like this one.  My guess is that they did some kind of release and it has some issues that they either did not do a good UAT or QA sessions and we are paying the price.  It is sad because printers nowadays are very similar and I find that I purchase products from companies based on their support capabilities more because you know we will need it.  I am in IT and still could not get it to work so I know it is an issue that they created.

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‎08-14-2024 03:12 PM - edited ‎08-14-2024 03:13 PM

HP Recommended

This is not an HP problem, it's an Apple problem with Sonoma. As with the others above, my Mac laptop suddenly is unable to print. But the M201dw printer works fine with my iPhone, my wife's Chromebook, anything but a device using Sonoma. (Google Sonoma printer problems.) This is SO frustrating!!!

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