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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎12-09-2021 10:45 AM

HP Recommended
Product: M281cdw
Operating System: Microsoft Windows 11

This toner cartridge has been working for months. All of a sudden it is blocked "Indicated cartridges blocked for containing a non-HP chip." 

I set Cartridge Policy to off and reset printer - still fails.

I used HP Smart to set the same to off, and reset printer - still fails.

My print quality has been great so I want to keep using this cartridge... please share the proper workaround.

 

thanks

1 person had the same question
2 REPLIES 2

‎12-16-2021 10:35 AM

HP Recommended

@obiwanjr

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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‎12-26-2021 09:50 AM

HP Recommended

I am having the same error as this user posted (although I am running Windows10)...

Did the same reconfigurations to the cartridge protection policies without avail.  Please share appropriate steps to remedy.

Thx

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