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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Deskjet 3522
Mac OS X 10.11 El Capitan

Printer taken offline several months ago. Stored without ink cartridges. Cleaned off with damp paper towel using H2O only - no solvents or amonia. Inserted new HP authentic cartridges in all four ink holders. Ran 'Clean Printheads" and very thin lines of magenta on test page, perhaps 5% of color. Cleaned printheads again and now solid blocks of magenta only. Reset to factory default does not change red only results. I use Hammermill Color Copier Digital paper. I am NOT using any printer help apps and I did NOT print from computer. I presume to have latest HP Print driver installed as this printer worked great last Spring 2017.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Ink has dried in the printhead inkjets.

This printer does not have a removable printhead. 
It is not worth repairing unless your printer is in warranty.  

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.

View solution in original post

1 REPLY 1
HP Recommended

Ink has dried in the printhead inkjets.

This printer does not have a removable printhead. 
It is not worth repairing unless your printer is in warranty.  

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
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